FAQ

How long will it take to receive my order?

As most products are made to order we ask that you allow 2-4 weeks. Generally orders will be sent within 2 weeks, however over busy periods it can take up to 4 weeks.

Can we be invoiced for an order rather then purchase online?

Definitely! Just send us an email to expressionsofwinter@outlook.com and we will sort this out with you.

Do you have a shop I can visit?

Currently we have some stock in a local rural shop called Interiors on Hoeka - 200 Hoeka Road, Hamilton. Store hours are Thursday and Friday 10am-6pm and Sunday 1pm-6pm.

From time to time we are also stocked in Little Mash - 320 Barton Street, Hamilton

If you are a childcare setting/school and would like to see our products with your own eyes, send us an email and we will see if we can pop out for a visit.

Can I make changes to my order once purchased?

In most cases yes, as long as you get in touch with us as soon as possible to ensure we haven't already made your item :) Again, send us an email to expressionsofwinter@outlook.com

Do you personalize products or make custom items?

Some products we can personalize and are happy to discuss. If you would like something custom made we are all ears! If it is in line with our business's focus then we are open to suggestions.